Privacy policy

Who we are

PureBlink (Pty) Ltd (“PureBlink”, “we”, “us”) operates this website and sells food supplement products to customers in South Africa.

Contact: [email protected] · 14 Loop Street, Cape Town, 8001, South Africa

What we collect

We may collect:

• Identity and contact details (name, email, phone number).
• Delivery and billing information needed to fulfil orders.
• Order history and customer service communications.
• Technical data such as device type, browser, and approximate location derived from IP address for fraud prevention and analytics.

How we use information

We use personal information to process payments, fulfil deliveries, provide support, improve our website, send transactional messages, and—where you consent—marketing communications.

Legal bases (POPIA)

We process personal information lawfully and in a manner that is compatible with the purpose of collection. Depending on the context, processing may be necessary to perform a contract, comply with law, protect legitimate interests, or based on consent where required.

Sharing

We may share information with payment processors, courier partners, email/SMS providers, and IT service providers who assist our operations. We do not sell your personal information.

Security

We implement reasonable technical and organisational measures to protect personal information. No online service can guarantee perfect security.

Retention

We retain information only as long as needed for the purposes above, including legal, tax, and accounting requirements.

Your rights

You may have rights to access, correct, or delete certain information, and to object to some processing. Contact us to make a request. You may also lodge a complaint with the South African Information Regulator.

Cookies

We may use cookies and similar technologies for essential site functionality, analytics, and marketing where permitted. You can control cookies through your browser settings.

Changes

We may update this policy from time to time. The latest version will be posted on this page with an updated date.

Product disclaimer: Food supplements only—not medicines.